You have a window of 7 days from the date of delivery to initiate a return or exchange if:

• The product is damaged, stained, defective, or incomplete.
• The product/s must remain unused, in its original packaging, with labels and protective stickers intact.

RETURN PROCESSING TIME

We endeavor to process all returns within 5-7 working days upon receipt. During peak periods, we appreciate your patience and recommend allowing up to 14 working days for your return to be processed.

REFUND POLICY

Regrettably, we do not offer refunds as a standard policy. However, in scenarios where an exchange or any other resolution cannot be provided, we may consider offering a refund. Please be aware that shipping and handling charges will not be refunded in the case of a refund request. The processing time for refunds typically ranges from 7-10 working days, depending on the chosen mode of payment.

At Little Era, we’re committed to ensuring your satisfaction, and we strive to address any concerns or issues you may encounter with your purchases. If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.